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Valley Center Public
Library
Patron Account Tutorial
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1. Go to
http://valleycenter.polarislibrary.com
2. Click on Patron Account
at the top of your screen.
3. Enter the Barcode Number
on the back of your patron card.
4. Enter your password.
a. If your card is new
your password is 4 digits.
b. Exclude the last # on
the right of card. Use the preceding 4 numbers.
c. Click
Log In.
5. To change your password, click
Change Password.
6. Towards the top of the page you can toggle among
different options:
a. My Record
b. Items Out
c. Requests
d. Fines & Fees
e. Reading History
f. Saved Searches
g. Log Out
7. In Items Out:
a. You can renew your own
materials checked out. Renewals are only allowed twice
per item. To renew more than this you must call/ask the
Library to clear such a
request.
b. You can choose to
renew only Selected Items.
c. You can choose to
Renew All Items.
d. The right column tells
you how many renewals you have left!
8. Click on Requests to
manage requests you have submitted for materials in our
collection. We don't have it enabled for you to submit
requests for Inter-Library Loan. To do this you still
need to call, come in, e-mail, or fax them to us.
a. You can
Cancel Selected Requests or
All Requests.
b. You can also
Suspend/Reactivate Selected
Requests or All Requests.
9. You can go to Fines & Fees
to see what has accrued on your account. You can just view
your late fees and fines... you can't pay them online!
To pay you must still come into the library and pay via
check or cash. We don't accept debit or credit cards!
10. Go to Reading History
to view what you have checked out from our library. This
won't show any previous items you've checked out but
everything from the time of receiving your card forward.
11. If you go to Saved Searches
you can check out searches that you have saved from browsing
our online card catalog. You can choose to Delete Selected
Searches or All Searches. There is an initial warning
offered that jaw enforcement officials can obtain and view
your search history if/as needed. Please know:
a. We will not/are not
able to disclose any confidential information regarding
patrons
and their search/circulation history without a warrant.
b. We take pride in
maintaining confidentiality regarding all patrons and their
information and will not disclose your information to
anybody because of this.
12. Please go to the Log Out tab to close out of your
account.
a. Please know that if
you don/t log out of your account someone else could come
along and access your account and information.
b. If left for a period
of time, your account will automatically log off.
Please be aware that you may need to log in again when this
occurs.
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